プライバシーポリシー
PRIVACY POLICY
Effective date: July 31, 2026
Store: Conscious Drops
Legal business: Touch N Feel Ecommerce Private Limited
Website: consciousdrops.com
Conscious Drops is a digital-download store. We collect and use customer information only as needed to operate the store, deliver digital products, provide support, improve our services, and meet legal obligations.
Information we collect
We may collect customer name, email address, phone number if provided, billing details, order history, transaction references, support messages, device and usage information, and any personalization details voluntarily submitted by the customer.
How we use information
We use customer information to process payments, confirm orders, deliver digital downloads, provide customer support, prevent fraud, comply with tax/accounting/legal duties, improve our website and products, and send marketing updates only where the customer has opted in.
Payment and delivery providers
Payments are processed through trusted payment providers such as Shopify Payments, Razorpay, or other payment services enabled at checkout. Full card details are handled by the payment provider and are not stored by Conscious Drops. Digital downloads may be delivered through Shopify and/or Shopify-compatible digital delivery apps.
Service providers
We may share limited information with service providers that help us run the store, including Shopify, payment processors, email and download-delivery providers, analytics tools, fraud-prevention services, customer-support tools, tax/accounting providers, and professional advisers. We do not sell customer personal information.
Digital product delivery
When a customer purchases or downloads a product, order and email information may be used to send access links, download instructions, order confirmations, and support messages. Customers should keep download links private and not share files or links with others.
Cookies and analytics
Our website may use cookies and similar technologies to remember preferences, operate checkout, improve performance, understand visitor behavior, prevent fraud, and support marketing measurement. Customers can manage cookies in browser settings, but some store features may not work correctly if cookies are disabled.
Children’s privacy
Conscious Drops creates child-friendly resources, but purchases are intended to be made by adults such as parents, caregivers, teachers, counselors, therapists, and homeschool families. We do not knowingly collect personal information directly from children. If you believe a child has provided personal information, contact us and we will review the request.
Data retention
We keep order, support, tax, accounting, fraud-prevention, and legal records for as long as reasonably required for business operations and compliance. Non-essential information may be deleted or corrected upon valid request, subject to applicable law.
Customer rights
Depending on your location, you may have rights to access, correct, delete, restrict, or request a copy of your personal information, and to opt out of marketing communications. To make a request, contact us using the details below.
Security
We take reasonable steps to protect customer information and use trusted commerce and payment platforms. No online system is completely risk-free, so customers should protect account access, order emails, and download links.
International customers
Conscious Drops is India-first and may also serve global customers. Customer information may be processed by service providers in India or other countries where our commerce, payment, email, analytics, or delivery providers operate.
Changes to this policy
We may update this Privacy Policy from time to time. The latest version will be posted on this page with an updated effective date.
Contact
Business name: Touch N Feel Ecommerce Private Limited
Brand: Conscious Drops
Address: UKN Esperanza RH 3, Thubarahalli, Varthur Main Road, Bangalore 560066, India
GSTIN: 29AAICT1425B1ZM
Customer support: sales@touch-n-feel.com and info@touch-n-feel.com | +91-8056657828
Grievance contact: Ranga — pavedabr@touch-n-feel.com